An Important Message to Our Customers

To do our part to help contain the spread of the coronavirus, Rapids Restaurant Equipment is proactively taking steps to protect our customers and staff.

Rapids is considered an essential business by the state of Minnesota, which means we are still here to help you with all of your foodservice equipment and supply needs.

Reduced Hours for Sanitation

Until further notice, Rapids will be open from 8:30 to 12:00 and 1:00 to 5:00 Monday through Friday (starting March 16th, 2020). We will be closed on Saturdays.

This reduction in hours will provide our staff the time needed to implement enhanced sanitation procedures as recommended by the CDC. This includes sanitizing all frequently touched surfaces and other environmental cleaning. We will be doing a thorough wipe down each morning and evening, as well as between noon and 1:00.

 

Order Online & Get Curbside Pickup!

We are also starting a curbside delivery service! All you have to do is order online and choose in-store pickup as your delivery method. When you arrive at our store, simply call us at 651-256-0580 and one of our staff will bring your order out to your car!

Encouraging Sick Employees to Stay Home

If any of our employees are feeling unwell, they have been instructed to stay home until they are symptom-free.

Shipping Impacts & Concerns

FedEx Response

FedEx is taking part in the effort to keep you safe. Alongside encouraging good hygiene practices, they are also currently implementing contingency plans that will limit the effect of the coronavirus and make sure you get your package in a timely manner.

While FedEx is considered an essential business, there may be service impacts, depending on your state's response to COVID-19, including "state of emergency" and "shelter-in-place" orders.

There have been some clearance delays at the United States-Canada-Mexico borders.

FedEx has also implemented a Health Form - if your facility requires verification of COVID-19 symptom-free visitors, you can request the driver present their Health Form.

Effectively 3-18-20, FedEx will no longer require you to physically sign for most deliveries made in the U.S. as a temporary safety feature.

Additionally, FedEx is offering a Hold at Location option for if the recipient is unavailable to receive a package at their normal business address. Just pick Hold when preparing the shipment.

Learn more by visiting their website.

UPS Response

UPS has suspended the UPS Service Guarantee and the UPS Freight's Service Guarantee, which means that expedited shipments and shipments requiring a signature may no longer arrive on time. This affects the 2nd Day Air and 3 Day Select shipping options available on the checkout page of our website.

 


 

Rapids Wholesale Equipment Company, Inc
Joe Schmitt, President & CEO
T 319-447-3527 | E [email protected]


RAPIDS WHOLESALE EQUIPMENT COMPANY, INC. IS A NATIONAL DISTRIBUTOR OF CRITICAL EQUIPMENT AND SUPPLIES TO SUPPORT FOOD SERVICE PROVIDERS, ESPECIALLY AS THE UNITED STATES RESPONDS TO COVID-19 EPIDEMIC AND NEW CDC GUIDELINES.


Rapids Wholesale Equipment Company and its Affiliates has provided hygienic commercial foodservice solutions to hospitals, healthcare facilities, military facilities, prisons, institutions, groceries, schools, convenience stores and restaurants with dine-in, carryout, curbside and delivery capabilities since 1936.


With the COVID-19 epidemic continuing to spread, foodservice operators are faced with heightened responsibilities in protecting their staff and the people they serve amidst new regulations and safety concerns. Rapids Wholesale Equipment Company and its Affiliates is a national distributor of the critical equipment and supplies required for food service providers to respond to the national COVID-19 epidemic and new CDC guidelines. As it relates specifically to the State of Minnesota, Rapids Wholesale Equipment Company and its Affiliates are categorized as an essential business as part of the Professional and Commercial Equipment and Supplies Merchant Wholesalers industry code 4234 as defined by the Minnesota Critical Business List as of March 26, 2020.


Rapids Wholesale Equipment Company and its Affiliates own and utilize its own logistics channel and holds an extensive amount of inventory in its Marion, IA and St. Paul, MN warehouse and distribution centers, including commercial-grade refrigeration, warewashing and sterilization, ice and water dispensers, and carryout meal and delivery supplies and continues to work with suppliers worldwide to expand the current offering to further satisfy the demands of new regulations and safety concerns and supplies commercial, industrial and residential customers across the United States.


To maintain a safe working environment for employees, Rapids Wholesale Equipment Company and its Affiliates has implemented the following changes:


• Daily cleaning of high touch surfaces and spaces in which customers are permitted regularly.
• All sick employees required to stay home
• Office team members moved to virtual office environments, utilizing computer-based meetings
• Revised corporate travel policies to minimize unnecessary exposure
• Enforcing CDC guidelines for more than 6’ working space
• Enforcing social distancing with no more than 10 employees in an individual workspace
• Ongoing communication of contingency plans to employees

Legal Name: DASCOA, Inc.
DBA: Rapids Wholesale Equipment Company, Inc.
Address: 6201 South Gateway Drive, Marion, IA 52302
Website: www.rapidswholesale.com