ACE Sector Opportunities with Rapids

Check out our job listings below - if any pique your interest, you can submit your resume here (please be sure to include the job you are applying for in the subject of the email).

 

Open Positions

Restaurant Equipment Retail Sales Associate - Full & Part-Time Positions Available

Location: St Paul, MN

Fulfill customer service needs at our restaurant equipment and supply store.

Responsibilities

  • Answer inbound phone calls for catalog sales and cross sell additional items
  • Source new sales opportunities through inbound lead follow-up calls and emails
  • Complete walk-in sales in the warehouse showroom
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
  • Completing daily operational duties as assigned by management.
  • Gain the required equipment knowledge to make profitable sales and recommendations.
  • Continue to expand on product knowledge through manufacturer training sessions
  • Understand customer needs and requirements, overcome objections of current and prospective customers

Requirements

  • Must be willing to work Saturdays from 8am-2pm
  • Strong phone presence and experience dialing and receiving dozens of calls daily
  • Strong mathematical ability in percentages, ratios, and margins

 

Project Administrator

Location: Marion, IA

Oversee and perform administrative functions concerned with Rapids Contract & Design projects.

Responsibilities

  • Communicate via phone/email with contractors
  • Schedule training
  • Place purchase orders and completing any necessary follow-up tasks
  • Prepare a variety of reports

Requirements

  • Detail-oriented
  • Highly organized
  • Able to work independently

 

New Account Development Manager

Location: Marion, IA

Develop new business by analyzing account potential and working with customers. Minimal to no in-bound calls.

Responsibilities

  • Initiating, developing, and closing sales
  • Recommending new applications and sales strategies
  • Work with new Rapids catalog and web-based customers to develop an understanding of their business and equipment/supply needs

 

Account Manager & Quality Assurance Officer

Location: Marion, IA

Perform relationship maintenance services for existing Chain Restaurant Solutions clients.

Responsibilities

  • Serve as the interface between the customer service and the sales team
  • Create long-term relationships with the portfolio of assigned clients
  • Develop an understanding of customer's needs/demands, then create a plan to meet these demands
  • Monitor the quality of services provided and be directly involved with the existing accounts to ensure an outstanding service level quality

 

CAD Operator & Design Specialist

Location: Position available in IA, MN, and MO

Involved in project layout and design for foodservice operation jobs with Rapids Contract & Design.

Responsibilities

  • Work directly with Rapids distributor sales representatives to ensure client needs are met in layout and design
  • Work with project managers, engineers, architects, and subcontractors

Requirements

  • AutoCad education and/or experience
  • Familiarity with Sketchup or Revit is preferred

 

Why Should You Want to Work at Rapids?

When you are job hunting, a lot of emphasis is placed on making yourself appealing to the company, with very little importance placed on what the company can offer you. At Rapids, we want to make it easy for you to decide that you want to work here.

 

Job Perks

Insurance: You will be able to choose from several different health insurance plans to find the one that works best for you and your family. Dental insurance is also available.

Paid Time Off: Work-life balance is an important part of a healthy, happy life. Rapids offers both vacation and sick leave, as well as paid holidays. In many departments, flex time is also available, because we know that life doesn't always happen on your schedule.

Innovation Opportunities: If you like enacting change in your workplace, Rapids is the place for you. We've implemented an Innovation Inspires program that gives every employee - from the warehouse to accounting - the opportunity to share ideas and improve how we do things.

Industry Training: Rapids helps make it easy for you to stay up-to-date on the latest products. Training is regularly offered by many of our top vendors on the newest offerings. Oftentimes this also means FREE LUNCH!

Generous Employee Discounts

 

Company Culture

Rapids' mission statement is to "Deliver Excellence in Every Moment." In order to do that, we have five company values that every employee strives to emulate in every interaction with customers (both internal and external) that serve as "pillars" to our mission statement, holding it up and ensuring we can provide a superior experience.

 

I will be Personally Accountable - Pushing problems onto other people may be the easiest course of action, but it also means that the problem will take longer to be addressed. Whether or not something was your mistake, taking responsibility and helping to find or create a solution is the Rapids response.

I will be Honest - Sometimes, telling a hard truth is necessary to get through an issue with a customer or coworker. It is also vital that we are upfront with our customers and vendors, as that is the way to build lasting and productive relationships.

I will be a Problem Solver - A crucial aspect of working at Rapids is efficiently resolving any complications that may arise with the customer in mind. Speaking of which...

I will put the Customer First - If you have the opportunity to go above and beyond for the customer, do it.

I will Mind My Ping - The main focus behind this value is to put your best foot forward in every situation. We all understand that people can sometimes have bad days, but it is important that you limit the amount this influences your interactions with customers as much as possible.

 

Don't Just Take Our Word For It

Because the people writing this are employed by Rapids, you may understandably think we are biased (and we are!). Not to worry - there are plenty of other organizations that think Rapids is a great place to work as well!

 

2018 MEDCO Innovator of the Year Award

2018 FE&S Magazine's Top Achiever of the Year Award

2015 Foodservice Equipment Report's Management Excellence Award

 

Equal Opportunity Employer

It is our Company's policy that all employment decisions shall be based on merit, job-related qualifications, and the abilities of candidates. Employment practices shall not be influenced or affected by virtue of an applicant's or employee's race, color, religion, creed, sex, sexual orientation, national origin, age, veteran status, gender identity, citizenship status, marital status, status with regard to public assistance, or disability (if otherwise qualified) unrelated to the ability to do the job or any other characteristic protected by law. It is our policy to make reasonable accommodations for job applicants and employees with disabilities. This policy governs all aspects of employment, promotion, assignment, compensation, discharge, and all other terms and conditions of employment.